The benefit of obtaining the Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Certification

You will learn to master ServiceNow skills through training and certification through hands-on, real-world coaching to help you achieve your objectives. You will learn to succeed with the Now Platform, whether you take virtual or in-person courses from ServiceNow or one of our Accredited Training Partners. Companies are searching for proven professionals and companies see faster implementations and better use of ServiceNow using trained professionals. Getting accredited boosts your career and sets you up to bring much more to the success of your company.

You will achieve market recognition, competitive differentiation, higher efficiency and outcomes, improved user group satisfaction, and a concrete indicator of your educational investment once you are ServiceNow accredited. If you are a young consultant beginning your career or a seasoned professional looking to deepen your experience and distinguish yourself from the competition, the ServiceNow deployment route will teach you to rapidly and efficiently deploy ServiceNow products in customer environments.

Training and certification from ServiceNow allow you to optimize platform capabilities rapidly to further accomplish your goals. If you are on the road to becoming a certified application developer (CAD), by designing application tables, developing and implementing forms, managing access, and incorporating workflows into applications, you can learn how to build applications. You will learn to take full advantage of the Now Platform by specializing in a brand.

How to book the Certified Implementation Specialist - Service Mapping (CIS-SM) Exam

Subject to availability, appointments can be made in advance or on the actual test day. To register and to sign up for the CIS-SM exam test, please visit WebAssessor. For this test, online proctoring is available. Every applicant must register for the exam through the ServiceNow Webassessor website using a voucher obtained by completing the implementation training prerequisite for Service Mapping (SM). Voucher codes are non-transferable and only allow the applicant to sit for the Certified Implementation Specialist Service Mapping Test.

Each test taker has the option of taking the exam at an Accredited Testing Center or as an online-proctored test during the registration process. The Certified Implementation Specialist exam is carried out in both testing venues via a clear, friendly user interface tailored for ServiceNow tests. The testing network for Kryterion is worldwide and all locations provide a secure, comfortable testing environment. At a specific date and time, candidates register for the exam, so there is no waiting and a seat in the testing center is reserved. As an online-proctored exam, each candidate can also choose to take the examination. This testing environment allows an applicant if certain conditions are met, to take the test on his or her method.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf

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Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Certification Path

Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take the CIS-SM practice test.

Please download the test blueprint to review what will be discussed to prepare for the exam.